The sheet
Print it or save it as a PDF, fill it in, and keep it with the home. This is general guidance only: instructions from your installer, landlord or manufacturer always come first.
Summary
The short version
What is normal
Warm, not hot, radiators, steam and fan noise, and slow warm-ups are all normal.
What to do
Start heating early and turn down by 2° at most when you are out.
What to avoid
Do not switch it off to save money, turn radiator valves off or crank it up.
Fill in your settings
Note your temperatures, pressure, who to call and when the next service is due.
When to call
Call now for a steady leak, loud banging, or no heating and no hot water.
Just Ask: Heatpump
Just Ask: Heatpump is an independent companion to Visit a Heat Pump and Get a Heat Pump. Built from real installation experience to give honest, practical guidance before you commit. Everything here is about air-to-water air source heat pumps.
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